To Sell or buy property in Dubai, you’ll need to work with the Dubai Land Department (DLD), the government entity responsible for overseeing all real estate transactions in the emirate. Established in May 1960, it was originally known as the Land Registry Department.
The DLD is committed to delivering transparent, integrated, and secure services, offering the convenience of accessing these services online through its website and mobile app.
Regulatory Arm of the Dubai Land Department
The Real Estate Regulatory Agency (RERA) serves as the regulatory division of the Dubai Land Department (DLD). Established to provide a robust legal framework, RERA ensures the rights of all parties involved in the real estate sector—tenants, property owners, developers, and leading real estate builders in Dubai—are safeguarded.
RERA’s key responsibilities include licensing real estate agencies in Dubai, registering lease agreements, and overseeing trust accounts for real estate developers. Additionally, it publishes studies to support the growth of Dubai’s property sector and keeps residents informed about real estate regulations and developments.
Services Offered by The Dubai Land Department
The Dubai Land Department provides over 140 services, categorized as follows:
General Services
This category includes 39 services offering information such as approved real estate developers, licensed real estate brokers and offices, property status inquiries, title deed verification, and more.
Jointly-Owned Property Services
With 7 services in this category, DLD facilitates tasks related to jointly-owned properties, such as opening or updating bank accounts for these properties and managing their administration.
Real Estate Development Services
This section includes 22 services, such as registering or canceling real estate projects, changing project developers, and managing escrow accounts.
Real Estate Dispute Services
DLD offers 12 services to address real estate disputes, including handling initial lawsuits, execution proceedings, grievances, writs of payment, and appeals.
Real Estate Licensing Services
This category features 7 services related to issuing, renewing, or canceling real estate permits, licenses, and activity practice cards.
Real Estate Rental Services
With 8 services, this section supports rental-related needs, including Ejari contract templates, user registration for the Ejari system, contract renewals, and property lease valuations.
Real Estate Residence Services
Real estate investors can apply for a 10-year Golden Visa residency through services in this category.
Real Estate Transaction Services
This section includes 22 services for requests such as mortgage registration, amendments, terminations, transfers, usufruct registrations, and other related tasks.
Title Deed Data Services
This category offers 22 services, including property valuation requests, contract cancellations, property exchanges, real estate surveys, and registration of granted or inherited properties. You can access all these services conveniently online through the DLD’s platform.
Inquiries and Complaints
The Dubai Land Department provides services for property developers, owners, and investors to inquire about the status of their projects. Additionally, it offers a platform for filing complaints regarding breaches of trust or issues in real estate dealings.
How to Submit a Property Status Inquiry
You can raise a property status inquiry through the following methods:
Using the Dubai Land Department Mobile App: Dubai Rest
- Open the app and search for “Property Status Inquiry.”
- Select Proceed to Service and complete the required fields.
- Submit your inquiry.
Through the Dubai Land Department Website: dubailand. gov.ae
- Visit the Services page and search for “Property Status Inquiry.”
- Select Proceed to Service and provide the Certificate Number, Certificate Year, and Property Type.
- Click Search to instantly receive the required information.
How to File a Complaint with the Dubai Land Department
Complaints can be filed using the following methods:
Via the Dubai Rest App
- Open the app and go to Register a Real Estate Complaint.
- Select Real Estate Company Violation Complaint and proceed to the service.
- Fill in the required details and submit your complaint.
Through the Dubai Land Department Website: dubailand.gov.ae
- On the homepage, click RVS Complaint.
- Choose Real Estate Company Violation Complaint and proceed to the service.
- Enter all necessary information and submit your complaint.
Key Information about the Dubai Land Department
Website: dubailand.gov.ae
Mobile App: Dubai Rest
Address:
Dubai Land Department
Baniyas Road
P.O. Box: Dubai 1166
Makani: 30404 94991
United Arab Emirates
Customer Care Number: +971-8004488
Operating Hours:
- Monday to Thursday: 7:30 AM to 3:30 PM
- Friday: 7:30 AM to 12:00 PM
Conclusion,
The Dubai Land Department plays a pivotal role in facilitating real estate transactions. With its online services available through the website and mobile app, the department ensures a transparent, efficient, and convenient process for users. It continuously enhances its services and introduces reforms to benefit all stakeholders in the real estate sector, including tenants, property owners, investors, and shareholders.